Frequently Asked Questions

Swiss Military Customization Service

Standard Production: 4-6 weeks (most popular) • EXPRESS Service: 3 weeks guaranteed • Rush Orders: contact us for urgent needs • Ceremony Guarantee: we ensure delivery before your military event

No minimum required! We customize for: small specialized teams (5-10 people), standard sections (20-30 people), full companies (100+ people), individual orders for special occasions

Everything is customizable: unit logos, emblems, and insignia • individual names and military ranks • unit mottos, slogans, and special text • choice of 50+ colors to match unit identity • multiple material options (standard, reflective, PVC, multicam) • embroidery or high-quality printing • placement and size of all design elements

Bank transfer (most common for units) • Invoice for official military units • Secure encrypted transactions • Swiss banking standards

Industry-leading guarantees: Lifetime Warranty - products guaranteed for entire military service • 100% Satisfaction - full refund if not completely satisfied • Premium Quality - high-grade materials and professional finishing • Delivery Guarantee - on-time or it's free • Quick Response - during business hours (Mon-Fri 08:00-18:00)

Free returns within 30 days for standard products. For customized items, we guarantee replacement in case of manufacturing defects. We work with you to ensure your complete satisfaction.

Absolutely! We accept your custom designs: existing unit logos, original creations, adaptations of existing designs. Our design team can also create or adapt your design for free.

Yes, we offer attractive tiered pricing: 10% discount from 30 pieces, 15% from 50 pieces, 20% from 100 pieces. Contact us for custom quotes tailored to your needs.